Is this Eco Hotel Terrabella pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Eco Hotel Terrabella?

Check-in time for Eco Hotel Terrabella starts counting from 3:00 PM and check-out is until 1:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Eco Hotel Terrabella have a swimming pool?

No, this Eco Hotel Terrabella does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Eco Hotel Terrabella?

Best-rates for the Eco Hotel Terrabella starts from $255 per night with includes Internet, Laundry, Parking, View, Child Friendly, Business Services, Pet Friendly, Balcony/Terrace, Transportation/Shuttle, Fireplace/Heating, Entertainment, Breakfast, Sports/Activities, Wellness Facilities, Spa, Security/Safety, Restaurant, Bar, Guest Services, Barbecue/Outdoor Cooking, Designated Smoking Area, TV, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Eco Hotel Terrabella a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Eco Hotel Terrabella wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Eco Hotel Terrabella has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Eco Hotel Terrabella?

Based on the information reported by the owner or manager, the Eco Hotel Terrabella indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Eco Hotel Terrabella?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Eco Hotel Terrabella | Hotel in Santa Elena

| 8.3 (897 Reviews) | Pet Friendly 7 Bathrooms 20 Guests

Hotel in Medellin, Santa Elena

Located in Santa Elena, 12 miles from El Poblado Park, Eco Hotel Terrabella provides accommodations with free bikes, free private parking, a garden and a shared lounge. Each room at the 4-star hotel has mountain views, and guests can enjoy access to a terrace and to a bar. The property has karaoke and room service. At the hotel, all rooms come with a closet and a flat-screen TV. Featuring a private bathroom with a shower and free toiletries, rooms at Eco Hotel Terrabella also have free WiFi, while selected rooms here will provide you with a balcony. Guests at the accommodation can enjoy an American breakfast. At Eco Hotel Terrabella you'll find a restaurant serving American and Caribbean cuisine. Vegetarian and vegan options can also be requested. The hotel has a playground. You can play darts at Eco Hotel Terrabella, and the area is popular for hiking and cycling. Speaking English and Spanish at the reception, staff will be happy to provide guests with practical information on the area. Lleras Park is 13 miles from the accommodation, while Explora Park is 11 miles away. José María Córdova International Airport is 8.1 miles from the property.

Eco Hotel Terrabella is located in Santa Elena.

This 31 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, TV, Accessibility, and several others. This is a 4 star rated property and has over 897 reviews with the average score of 8.3 . Coming to Santa Elena and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 31 Bedrooms Hotel if you want to learn more about this place in Santa Elena. These details are authentic, as they are provided by our partner, booking.com.

This Eco Hotel Terrabella in Santa Elena is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Eco Hotel Terrabella”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Parking

Pet Friendly

Designated Smoking Area

View

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Breakfast in the room

Snack bar

Fruit

Coffee house on site

Wine/Champagne

Restaurant

Kids' meals

Parking

Parking garage

Private Parking

Free parking

Accessible parking

Parking

Parking on site

Activities

Foot massage

Darts

Themed dinners

Karaoke

Full-body massage

Hiking

Evening entertainment

Bingo

Cycling

Spa/Wellness packages

Public Bath

Back massage

Game room

Playground

Neck massage

Couples' massage

Massage

Entertainment

Indoor play area

Board games/Puzzles

Outdoor play equipment for kids

General

Non-smoking rooms

Pet friendly

Family rooms

Designated smoking area

Wifi in all areas

Guest Services

Shared lounge/TV area

Shuttle service (additional charge)

Tour desk

Private check-in/out

Room service

24-hour front desk

Grocery deliveries

Packed lunches

Laundry

Vending machine (drinks)

Meeting/Banquet facilities

Daily housekeeping

Shuttle service

Invoice provided

Internet

Free Wifi

Wifi

Internet

Outdoors

Terrace

Picnic area

Outdoor fireplace

Sun deck

Garden

Outdoor furniture

BBQ facilities

Security/Safety

Fire extinguishers

Smoke alarms

CCTV in common areas

Security alarm

CCTV outside property

24-hour security

Key access

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation sealed after cleaning

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Property cleaned by professional cleaning companies

Delivered food covered securely

Breakfast to-go containers

Food can be delivered to guest accommodation

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

First aid kits available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Face masks for guests available

Staff follow all safety protocols as directed by local authorities

Thermometers for guests provided by property

Hand sanitizer in guest accommodation and common areas

Process in place to check health of guests

Access to healthcare professionals

Contactless check-in/out

Cashless payment available

Screens or physical barriers between staff and guests in appropriate areas

Physical distancing rules followed

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are allowed and charges may apply.

All large breed dogs should come with a muzzle. otherwise, entry to the property will be denied.

License number: 221466

Reviews

Value for money:

8.78

Location:

9.16

Staff:

8.89

Facilities:

8.69

Comfort:

8.82

Cleanliness:

8.87

Katarzyna

Sep 25, 2025 07:00:00 AM

Review Score: 6

Colombia

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Nice place (although it could use some maintenance), good location Liked the trail, it was very short but could spot some local birds The bonfire was a plus, especially as the nights are cold Good communication before our stay, I needed to change the dates and there was no problem Good value for money in my case

Negative: It can get very cold at night in the area, no additional blankets could be provided, one of the beds was also missing a sheet There was no hot water in our room, I alerted the staff (which was hard to locate) but after 2 hours of trying I had to shower in a freezing cold water in the evening :( Breakfast was over an hour late (after 9.30 am the first day) and very simple, as there was no chef at the time, the restaurant was closed but you can get food elsewhere in the area I left my phone charger, I contacted the hotel but apparently it has not been found They have some bikes on site but they are not mountain bikes, they do not work for the local roads Overall the place is nice but the experience could have certainly been better, will not return

Summary: Nice place but not the best experience

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Double Room Room Type: Double Room Size: 24 m² 1 Queen bed(s) Bed	Bathroom Toilet, Toilet paper, Towels, Free toiletries, Private bathroom, Shower Media & Technology Flat-screen TV, TV General Carbon monoxide detector, Key card access, Trash cans, Fire extinguisher, Hardwood or parquet floors, Smoke Alarm, Key access Services Wake-up service Bedroom Wardrobe or closet View Mountain view, Garden view Kitchen Cleaning products Room Amenities Clothes rack, Feather pillow, Socket near the bed, Adapter Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Superior Chalet Room Type: Chalet Room Size: 26 m² 1 Queen bed(s) Bed	Bathroom Toilet, Toilet paper, Towels, Free toiletries, Private bathroom, Shower Media & Technology Flat-screen TV, TV View Inner courtyard view, Mountain view, View, Garden view General Carbon monoxide detector, Key card access, Trash cans, Fire extinguisher, Hardwood or parquet floors, Smoke Alarm, Key access Services Wake-up service Bedroom Wardrobe or closet Kitchen Cleaning products Room Amenities Clothes rack, Feather pillow, Socket near the bed, Adapter Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Deluxe Suite Room Type: Suite Room Size: 30 m² 1 Queen bed(s) Bed	Bathroom Toilet, Toilet paper, Towels, Spa tub, Free toiletries, Private bathroom, Shower Media & Technology Flat-screen TV, TV Activities Hot tub Outdoors Terrace, Balcony Living Area Sitting area View Landmark view, Mountain view, View, Garden view General Carbon monoxide detector, Key card access, Trash cans, Fire extinguisher, Hardwood or parquet floors, Smoke Alarm, Key access Services Wake-up service Bedroom Wardrobe or closet Kitchen Cleaning products Room Amenities Clothes rack, Feather pillow, Socket near the bed, Adapter Safety features Air purifiers Exclusive services Free laundry services Cleanliness & disinfection Hand sanitizer
Deluxe Suite Room Type: Suite Room Size: 30 m² 1 Queen bed(s) Bed	Bathroom Toilet, Toilet paper, Towels, Spa tub, Free toiletries, Private bathroom, Shower Media & Technology Flat-screen TV, TV Activities Hot tub Outdoors Terrace, Balcony Living Area Fireplace, Sitting area View Landmark view, Mountain view, View, Garden view General Carbon monoxide detector, Key card access, Trash cans, Fire extinguisher, Hardwood or parquet floors, Smoke Alarm, Key access Services Wake-up service Bedroom Wardrobe or closet Kitchen Cleaning products Room Amenities Clothes rack, Feather pillow, Socket near the bed, Adapter Safety features Air purifiers Exclusive services Free laundry services Cleanliness & disinfection Hand sanitizer
Superior Quadruple Room Room Type: Quad Room Size: 35 m² 2 Twin bed(s) Bed 1 Queen bed(s) Bed	Bathroom Toilet, Toilet paper, Towels, Free toiletries, Private bathroom, Shower Media & Technology Flat-screen TV, TV Living Area Fireplace, Sitting area View Landmark view, Mountain view, View, Garden view General Carbon monoxide detector, Key card access, Trash cans, Fire extinguisher, Hardwood or parquet floors, Smoke Alarm, Key access Services Wake-up service Bedroom Wardrobe or closet Kitchen Cleaning products Room Amenities Clothes rack, Feather pillow, Socket near the bed, Adapter Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Superior Family Room Room Type: Family Room Size: 38 m² 3 Twin bed(s) Bed 1 Queen bed(s) Bed	Bathroom Toilet, Toilet paper, Towels, Free toiletries, Private bathroom, Shower Media & Technology Flat-screen TV, TV View Mountain view, View, Garden view General Carbon monoxide detector, Key card access, Trash cans, Fire extinguisher, Hardwood or parquet floors, Smoke Alarm, Key access Services Wake-up service Bedroom Wardrobe or closet Kitchen Cleaning products Room Amenities Clothes rack, Feather pillow, Socket near the bed, Adapter Safety features Air purifiers Cleanliness & disinfection Hand sanitizer
Superior Suite Room Type: Suite Room Size: 30 m² 1 King bed(s) Bed	Bathroom Toilet, Toilet paper, Towels, Free toiletries, Private bathroom, Shower Media & Technology Flat-screen TV, TV View Mountain view, View, Garden view General Carbon monoxide detector, Key card access, Trash cans, Fire extinguisher, Hardwood or parquet floors, Smoke Alarm, Key access Services Wake-up service Bedroom Wardrobe or closet Kitchen Cleaning products Room Amenities Clothes rack, Feather pillow, Socket near the bed, Adapter Safety features Air purifiers Cleanliness & disinfection Hand sanitizer

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Eco Hotel Terrabella | Hotel in Santa Elena

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Hotel in Medellin, Santa Elena

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Bathroom

Media & Technology

General

Services

Bedroom

View

Kitchen

Room Amenities

Safety features

Cleanliness & disinfection

Bathroom

Media & Technology

View

General

Services

Bedroom

Kitchen

Room Amenities

Safety features

Cleanliness & disinfection

Bathroom

Media & Technology

Activities

Outdoors

Living Area

View

General

Services

Bedroom

Kitchen

Room Amenities

Safety features

Exclusive services

Cleanliness & disinfection

Bathroom

Media & Technology

Activities

Outdoors

Living Area

View

General

Services

Bedroom

Kitchen

Room Amenities

Safety features

Exclusive services

Cleanliness & disinfection

Bathroom

Media & Technology

Living Area

View

General

Services

Bedroom

Kitchen

Room Amenities

Safety features

Cleanliness & disinfection

Bathroom

Media & Technology

View

General

Services

Bedroom

Kitchen

Room Amenities

Safety features

Cleanliness & disinfection

Bathroom