Is this Elcielo Hotel & Restaurant pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Elcielo Hotel & Restaurant have a swimming pool?

Yes, this Elcielo Hotel & Restaurant has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Elcielo Hotel & Restaurant?

Best-rates for the Elcielo Hotel & Restaurant starts from $353 per night with includes Business Services, Restaurant, Guest Services, Laundry, Air Conditioner, Wheelchair Accessible, Bedding/Linens, Wellness Facilities, Breakfast, Child Friendly, TV, Entertainment, Pool, Accessibility, Security/Safety, Bar, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Elcielo Hotel & Restaurant a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Elcielo Hotel & Restaurant wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Elcielo Hotel & Restaurant is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Elcielo Hotel & Restaurant?

Based on the information reported by the owner or manager, the Elcielo Hotel & Restaurant indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Elcielo Hotel & Restaurant?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Elcielo Hotel & Restaurant | Hotel in Medellín

| 9.4 (250 Reviews) | 1 Bathroom

Astorga Hotel | Elcielo Hotel & Restaurant

Hotel in Astorga, Medellín

Hotel with an outdoor pool, 4-minute walk to Poblado Park
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Elcielo Hotel & Restaurant offers 28 air-conditioned accommodations with safes and bathrobes. Beds feature premium bedding. 65-inch Smart televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Amenities

Air Conditioner

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Private bathroom

Separate bathtub and shower

Hair dryer

Bathrobes

Rainfall showerhead

Bedroom

Premium bedding

Blackout drapes/curtains

Bed sheets

Air conditioning

Safe

Phone

Laptop-friendly workspace

Window screens

Connecting rooms available

Free local calls

Desk

Breakfast

1 restaurant

Coffee/tea in common area(s)

1 bar

Free daily reception

Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: COP 95000 for adults and COP 95000 for children

Parking

Wheelchair-accessible parking available

Accessibility

Wheelchair-accessible concierge desk

Wheelchair-accessible parking

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible business center

Wheelchair accessible (may have limitations)

Wheelchair-accessible registration desk

Elevator

Wheelchair-accessible public washroom

Wheelchair-accessible path to elevator

Wheelchair-accessible lounge

Well-lit path to entrance

Wheelchair-accessible fitness center

Wheelchair-accessible restaurant

Activities

24-hour fitness center

Outdoor pool

Entertainment

65-inch Smart TV

Premium channels

Cable channels

General

Coworking space

24-hour business center

Front-desk safe

Elevator

Library

English

Spanish

Romance packages available

Smoke-free property

Guest Services

Snack bar/deli

Laundry facilities

Outdoor pool

Tour/ticket assistance

Concierge services

Luggage storage

24-hour front desk

Dry cleaning service

Daily housekeeping

Laundry facilities

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Pool sun loungers

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome.

Payment Policy

Fee for buffet breakfast: approximately cop 95000 for adults and cop 95000 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Claudia

Nov 8, 2025 03:23:23 AM

Review Score: 4

Summary: The hotel is gorgeous.. but they send me to a blow dry place that charged me $150,000 pesos for it. The bar manager charged me $5000 pesos for every drink i had. They started construction in the hotel at 8am .. impossible to rest … No the best experience … but the place its worth to try ..

See All Reviews

Room Arrangement

Room Info	Facilities
Luxury Room Room Size: 388 square feet m² 1 King Bed	General Number of bedrooms - 1, Ping - 11, Square meters - 36, Square feet - 388, Wheelchair accessible, Extra bed count 1, Free cribs/infant beds, Rollaway/extra beds (free), Separate bathtub and shower, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Junior Double Room Room Size: 312 square feet m² 1 King Bed	General Ping - 9, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Square meters - 29, Square feet - 312, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, City view
Superior Double Room Room Size: 248 square feet m² 1 King Bed	General Square feet - 248, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Ping - 7, Shower only, Rainfall showerhead, Wheelchair accessible, Bed count minimum 1, Square meters - 23, Bed count maximum 1, City view