Is this Southside hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Southside hotel have a swimming pool?

Yes, this Southside hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Southside hotel?

Best-rates for the Southside hotel starts from $166 per night with includes Balcony/Terrace, Wellness Facilities, Restaurant, Bar, Guest Services, Entertainment, Parking, Pool, Bedding/Linens, Fireplace/Heating, Breakfast, Child Friendly, Kitchen, Air Conditioner, Transportation/Shuttle, Security/Safety, Business Services, Barbecue/Outdoor Cooking, Internet, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Southside hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Southside hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Southside hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Southside hotel?

Based on the information reported by the owner or manager, the Southside hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Southside hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hilton Jacksonville At Mayo Clinic | Hotel in Jacksonville

| 9.4 (82 Reviews) | 1 Bathroom

Southside Hotel | Hilton Jacksonville At Mayo Clinic

Hotel in Southside, Jacksonville

Luxury hotel with area shuttle service and a fitness center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a bar/lounge, conference space, and concierge services.
Hilton Jacksonville At Mayo Clinic offers 252 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Amenities

Air Conditioner

Parking

Pool

Balcony/Terrace

Transportation/Shuttle

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Hair dryer

Bathtub or shower

Soap

Towels

Toilet paper

Bedroom

Premium bedding

Free cribs/infant beds

Heating

Bed sheets

Blackout drapes/curtains

Air conditioning

Rollaway/extra beds (surcharge)

Free local calls

Laptop-compatible safe

Mobile key entry

Recycling

Phone

Iron/ironing board

Free long-distance calls

Water-efficient toilets only

Water-efficient showers only

Local maps

LED light bulbs

Breakfast

1 restaurant

Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: USD 26.99-26.99 for adults and USD 15-21 for children

Room service available

1 bar

Mini-fridge

Coffee/tea maker

Free bottled water

Parking

Electric car charging station on site

Free uncovered self parking on site

Free area shuttle up to 350 yards

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Tile flooring in public areas

Activities

Outlet shopping

Fitness center

Outdoor pool

Entertainment

55-inch Smart TV

Premium channels

Netflix

Streaming services

Cable channels

General

Conference space (20000 square feet)

Coworking space

Meeting rooms - 12

Grocery/convenience store

English

TV in lobby

At least 80% lighting from LEDs

Vegetarian dining options

Romance packages available

Smoke-free property

At least 80% of food locally-sourced

Comprehensive food waste policy

Guest Services

Free cribs/infant beds

Grocery/convenience store

Mini-fridge

Free area shuttle

Outdoor pool

Rollaway/extra beds (surcharge)

Laundry facilities

Dry cleaning service

24-hour front desk

Luggage storage

Wedding services

Concierge services

Daily housekeeping

Laundry facilities

Porter/bellhop

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

In-room WiFi speed: 25+ Mbps

Outdoors

Pool umbrellas

Pool sun loungers

Firepit

Outdoor furniture

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: 5:00 am late check-in subject to availability minimum check-in age: 21

Check-out

Check-out before 11:00 am contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 18 years old and younger stay free, per registered adult, when using existing bedding. rollaway/extra beds are available for usd 50.00 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately usd 26.99 to 26.99 for adults, and usd 15 to 21 for children rollaway bed fee: usd 50.00 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Judith

Dec 6, 2025 02:26:17 AM

Review Score: 8

Summary: Hotel was lovely and new. Need to address a couple of things. Trash cans too small; no make up mirror in bathroom; no stool or chair in extremely large bath and no hooks for clothes in bathroom.

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 2 Queen Beds (Water View) Room Size: m² 2 Queen Beds	General Water view, Private bathroom, Desk, Wardrobe or closet, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room, 1 King Bed (Water View, Roll-In Shower) Room Size: m² 1 King Bed	General Water view, Private bathroom, Desk, Wardrobe or closet, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Room, 2 Queen Beds, Accessible, Bathtub (View) Room Size: m² 2 Queen Beds	General Private bathroom, Desk, Wardrobe or closet, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room, 1 King Bed, Accessible (Hearing) Room Size: m² 1 King Bed	General Private bathroom, Desk, Wardrobe or closet, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Room, 1 King Bed, Accessible (Roll-In Shower) Room Size: m² 1 King Bed	General Private bathroom, Desk, Wardrobe or closet, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Junior Suite, 1 King Bed, Accessible (Roll-In Shower) Room Size: m² 1 King Bed	General Private bathroom, Desk, Wardrobe or closet, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Junior Suite, 1 King Bed, Accessible (Roll-In Shower) Room Size: m² 1 King Bed	General Private bathroom, Desk, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) Room Size: m² 1 King Bed	General Private bathroom, Desk, Wardrobe or closet, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Room, 1 King Bed (Zero Count) Room Size: m² 1 King Bed	General Private bathroom, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Room, 1 King Bed (Water View) Room Size: m² 1 King Bed	General Water view, Private bathroom, Desk, Wardrobe or closet, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Room, 1 King Bed Room Size: m² 1 King Bed	General Private bathroom, Desk, Wardrobe or closet, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Room, 1 King Bed (Water View) Room Size: m² 1 King Bed	General Water view, Private bathroom, Desk, Wardrobe or closet, Sofa bed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Number of bathrooms - 1
Deluxe Room, 1 King Bed, Accessible (Roll-In Shower) Room Size: m² 1 King Bed	General Private bathroom, Desk, Wardrobe or closet, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Room, 2 Queen Beds, Accessible (Water View, Hearing) Room Size: m² 2 Queen Beds	General Water view, Private bathroom, Desk, Wardrobe or closet, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Junior Suite, 1 King Bed Room Size: m² 1 King Bed	General Private bathroom, Desk, Wardrobe or closet, Sofa bed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Number of bathrooms - 1
Room, 2 Queen Beds, Accessible, Bathtub Room Size: m² 2 Queen Beds	General Private bathroom, Desk, Wardrobe or closet, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Junior Suite, 1 King Bed, Corner Room Size: m² 1 King Bed	General Private bathroom, Desk, Wardrobe or closet, Sofa bed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Number of bathrooms - 1
Room, 2 Queen Beds, Accessible (Hearing) Room Size: m² 2 Queen Beds	General Private bathroom, Desk, Wardrobe or closet, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room, 1 King Bed, Accessible (Hearing) Room Size: m² 1 King Bed	General Private bathroom, Desk, Wardrobe or closet, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Room, 2 Queen Beds Room Size: m² 2 Queen Beds	General Private bathroom, Desk, Wardrobe or closet, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2