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Holiday Inn Bucaramanga Cacique by IHG | Hotel in Bucaramanga

| 9.4 (1002 Reviews) |  1 Bathroom
Bucaramanga Hotel | Holiday Inn Bucaramanga Cacique by IHG

Hotel in Bucaramanga

2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour health club, and a poolside bar.
Holiday Inn Bucaramanga Cacique by IHG offers 190 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.


An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Free toiletries
  • Hair dryer
  • Towels
  • Private bathroom
  • Shower
Bedroom
  • Free newspapers
  • Desk
  • Laptop-friendly workspace
  • Safe
  • Individually furnished
  • Soundproofing
  • Guidebooks/recommendations
  • Individually decorated
  • Local maps
  • Connecting rooms available
  • Phone
  • Free local calls
  • Restaurant dining guide
  • Iron/ironing board
  • Pillow menu
  • Bed sheets
  • Down comforter
  • Air conditioning
  • Free cribs/infant beds
  • Premium bedding
Breakfast
  • 2 bars/lounges and 1 poolside bar
  • Cooked-to-order breakfast available for a fee daily 6 AM–10:00 AM: COP 34000 for adults and COP 20800 for children
  • Coffee/tea in common area(s)
  • 24-hour room service
  • 2 restaurants and 1 coffee shop/cafe
  • Minibar
  • Mini-fridge
  • Coffee/tea maker
Parking
  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free valet parking on site
  • Free offsite parking
Accessibility
  • Handrails in stairways
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Wheelchair-accessible business center
  • Wheelchair-accessible spa
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible fitness center
  • Braille signage
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
Activities
  • Casino
  • Outlet shopping
  • Health/beauty spa
  • Theme parks
  • Outdoor pool
  • Shopping
  • Playground
  • Full-service spa
  • Children's pool
  • Steam room
  • 24-hour health club
Entertainment
  • Pay movies
  • TV
  • Premium channels
  • Cable channels
General
  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference center (4176 square feet of space)
Guest Services
  • Children's toys
  • Outdoor pool
  • Art supplies
  • Playground
  • Children's pool
  • Snack bar/deli
  • Laundry facilities
  • Soundproofed rooms
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Mini-fridge
  • Daily housekeeping
  • Concierge services
  • Wedding services
  • Luggage storage
  • Tour/ticket assistance
  • Laundry facilities
  • Multilingual staff
  • Dry cleaning service
  • Hair salon
  • Porter/bellhop
  • 24-hour front desk
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet
Outdoors
  • Terrace
Spa
  • Massages
  • Spa open daily

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 4:00 am contactless check-in available minimum check-in age: 18
Check-out
Check-out before 1 pm
Child Policy
Children are welcome. free cribs (infant beds)!
Payment Policy
Fee for cooked-to-order breakfast: approximately cop 34000 for adults and cop 20800 for children airport shuttle fee: cop 40000 per vehicle (one-way, maximum occupancy 2) airport shuttle fee per child: cop 40000 (one-way) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash safety features at this property include a fire extinguisher, a smoke detector, and a security system this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Reviews

Manuel
Jul 6, 2026 12:47:19 AM
Review Score:   8
Summary: Staff was very friendly Rooms were clean Only issue was that the pool was closed when we tried to get it
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Room Arrangement

Room Info Facilities
Premium Room
Room Size: 324 square feet m2
1 Twin Bed
Premium Room

General

Room and bed type depend on availability check-in, Square meters - 30, Square feet - 324, City view, Number of bathrooms - 1, Number of bedrooms - 1, Rollaway/extra beds (free), Ping - 9, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Standard Room, 1 King Bed (High Floor)
Room Size: 316 square feet m2
1 King Bed
Standard Room, 1 King Bed (High Floor)

General

Square meters - 29, Square feet - 316, Bathrobes, Number of bathrooms - 1, Turndown service, Number of bedrooms - 1, Executive level room, Ping - 8.88, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Standard Room
Room Size: m2
1 Twin Bed
Standard Room

General

Room and bed type depend on availability check-in, Number of bedrooms - 1, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Suite, 1 Bedroom (Walk-In Shower)
Room Size: m2
1 King Bed
Suite, 1 Bedroom (Walk-In Shower)

General

Bathrobes, Bathtub or shower, Number of bathrooms - 1, Number of bedrooms - 1, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 Queen Bed, Accessible
Room Size: 436 square feet m2
1 Queen Bed
Standard Room, 1 Queen Bed, Accessible

General

Room and bed type depend on availability check-in, Square meters - 41, Square feet - 436, Number of bathrooms - 1, Wheelchair accessible, Number of bedrooms - 1, Roll-in shower, Wheelchair-width doorways, Ping - 12.25, Portable shower seat, Lowered peephole/view port in door, Lowered locks/deadbolt, Low-height counters/sink, Low-height desk, Low-height bed, Grab bar - in shower, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Standard Room, 2 Double Beds
Room Size: 324 square feet m2
2 Double Beds
Standard Room, 2 Double Beds

General

Room and bed type depend on availability check-in, Square meters - 30, Square feet - 324, City view, Number of bathrooms - 1, No rollaway/extra beds, Number of bedrooms - 1, Ping - 9, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed
Room Size: 324 square feet m2
1 King Bed
Standard Room, 1 King Bed

General

Room and bed type depend on availability check-in, Square meters - 30, Square feet - 324, City view, Number of bedrooms - 1, Ping - 9, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Standard Room, 2 Double Beds (High Floor)
Room Size: 324 square feet m2
2 Double Beds
Standard Room, 2 Double Beds (High Floor)

General

Room and bed type depend on availability check-in, Square meters - 30, Square feet - 324, Bathrobes, City view, Number of bathrooms - 1, Turndown service, Number of bedrooms - 1, Executive level room, Rollaway/extra beds (free), Ping - 9.11, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Suite, 1 Bedroom
Room Size: m2
1 King Bed
Suite, 1 Bedroom

General

Bathrobes, City view, Number of bathrooms - 1, Number of bedrooms - 1, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Bucaramanga hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Bucaramanga hotel starts from $95 per night with includes Restaurant, Designated Smoking Area, Accessibility, Business Services, Entertainment, Internet, Pool, Bedding/Linens, Bar, Guest Services, Breakfast, Laundry, Parking, TV, Balcony/Terrace, Sports/Activities, Wellness Facilities, Air Conditioner, Wheelchair Accessible, Spa, Toiletries, Child Friendly, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Bucaramanga hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Bucaramanga hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.