Hotel Frances La Maison | Hotel in San Juan de Pasto

| 9.6 (81 Reviews) |  1 Bathroom
El Capuli Hotel | Hotel Frances La Maison

Hotel in El Capuli, San Juan de Pasto

A snack bar/deli, a coffee shop/cafe, and a microwave in a common area are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a refrigerator in a common area, concierge services, and dry cleaning.
Hotel Frances La Maison offers 12 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually decorated. 21-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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Amenities

Parking
TV
Balcony/Terrace
Security/Safety
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower
  • Hair dryer
  • Free toiletries
  • Private bathroom
  • Towels
  • Rainfall showerhead
Bedroom
  • Heating
  • Blackout drapes/curtains
  • Laptop-compatible safe
  • Turndown service
  • Iron/ironing board (on request)
  • Free local calls
  • Individually decorated
  • Desk
  • Soundproofing
  • Phone
Breakfast
  • Free full breakfast
  • Room service available
  • 1 coffee shop/cafe
  • Free bottled water
Parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Wheelchair-accessible parking available
  • Free covered self parking on site
  • Free offsite parking; reservations required
  • Limited onsite parking
Accessibility
  • This property does not have elevators
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel
  • In-room accessibility
  • Wheelchair-accessible parking
Entertainment
  • 21-inch flat-screen TV
  • Cable channels
General
  • Library
  • Front-desk safe
  • Water dispenser
  • Gift shop/newsstand
  • Spanish
  • French
  • English
  • Smoke-free property
  • Shared microwave
  • Shared refrigerator
Guest Services
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Turndown service
  • Luggage storage
  • Daily housekeeping
  • Multilingual staff
  • Laundry facilities
  • 24-hour front desk
  • Dry cleaning service
  • Concierge services
  • Tour/ticket assistance
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Garden

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight minimum check-in age: 18
Check-out
Check-out before 1 pm
Child Policy
Children are welcome. rollaway/extra beds are not available.
Payment Policy
Airport shuttle fee: cop 80000 per person (roundtrip) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts major credit cards, debit cards, and cash

Reviews

Aaron
Aug 18, 2025 02:55:46 AM
Review Score:   10
Summary: Nice hotel with exceptional customer service.
See All Reviews

Room Arrangement

Room Info Facilities
Habitación estándar doble, accesible para personas con poca movilidad, planta baja
Room Size: 151 square feet m2
1 Double Bed
Habitación estándar doble, accesible para personas con poca movilidad, planta baja

General

Ping - 4, No cribs (infant beds), Number of bedrooms - 1, Square feet - 151, Square meters - 14, Wheelchair accessible, Bed count minimum 1, Roll-in shower, Bed count maximum 1, City view
Double Room
Room Size: 172 square feet m2
1 Double Bed
Double Room

General

Square feet - 172, Ping - 5, Number of bedrooms - 1, Square meters - 16, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds
Triple Room
Room Size: 215 square feet m2
3 Double Bed and Twin Beds
Triple Room

General

Square meters - 20, Square feet - 215, Ping - 6.04, Number of bedrooms - 1, Courtyard view, Bed count maximum 3, Bed count minimum 3
Twin Room
Room Size: m2
2 Twin Bed and Double Bed
Twin Room

General

Number of bedrooms - 1, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Single Room
Room Size: 129 square feet m2
1 Double Bed
Single Room

General

Square feet - 129, Number of living rooms 0, Location - ground floor, Number of bedrooms - 0, Ping - 3.63, Courtyard view, Bed count minimum 1, Square meters - 12, Bed count maximum 1

FAQ's

Is this Hotel Frances La Maison pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Frances La Maison?

Check-in time for Hotel Frances La Maison starts counting from 3:00 PM and check-out is until 1:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Frances La Maison have a swimming pool?

No, this Hotel Frances La Maison does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Frances La Maison?

Best-rates for the Hotel Frances La Maison starts from $47 per night with includes Parking, Balcony/Terrace, Fireplace/Heating, Internet, Wellness Facilities, Guest Services, Breakfast, Bedding/Linens, Toiletries, Entertainment, Child Friendly, Kitchen, Laundry, TV, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Frances La Maison a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Frances La Maison wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Frances La Maison has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Frances La Maison?

Based on the information reported by the owner or manager, the Hotel Frances La Maison indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Frances La Maison?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD47
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