Hotel La Serrania Bucaramanga | Hotel in Bucaramanga

| 8.7 (954 Reviews) |  4 Bathrooms  10 Guests
Bucaramanga Hotel | Hotel La Serrania Bucaramanga

Hotel in Bucaramanga

Featuring a hot tub and a Turkish bath, Hotel La Serrania Bucaramanga offers rooms with free WiFi and plasma TVs. A buffet breakfast is served daily and Bucaramanga city center is 3.1 mi away. Decorated with tiled floors and light wooden furnishing, rooms at Hotel La Serrania Bucaramanga feature mini-bars and large windows offering city and street views. All of them have private bathrooms. Guests at Hotel La Serrania Bucaramanga can relax on the sun loungers by the hot tub or make use of the Turkish baths. Polonegro is 11 mi away. The hotel is 4.3 mi from the main square.

Hotel La Serrania Bucaramanga is located in Bucaramanga.

This 35 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Wheelchair Accessible, Balcony/Terrace, and several others. This is a 4 star rated property and has over 954 reviews with the average score of 8.7 . Coming to Bucaramanga and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 35 Bedrooms Hotel if you want to learn more about this place in Bucaramanga. These details are authentic, as they are provided by our partner, booking.com.

This Hotel La Serrania Bucaramanga in Bucaramanga is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel La Serrania Bucaramanga”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Restaurant
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Snack bar
  • Restaurant
Parking
  • Parking garage
  • Parking on site
  • Parking
  • Private Parking
  • Free parking
General
  • Elevator
  • Family rooms
  • Soundproof rooms
  • Smoke-free property
  • Wifi in all areas
  • Non-smoking rooms
  • Air conditioning
  • Safe
  • Facilities for disabled guests
Guest Services
  • Shuttle service (additional charge)
  • Baggage storage
  • Shuttle service
  • Airport shuttle
  • Ironing service
  • Laundry
  • Valet parking
  • Business center
  • Room service
  • Airport shuttle (additional charge)
  • Fax/Photocopying
  • Packed lunches
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Daily housekeeping
  • Private check-in/out
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Sun deck
  • Terrace
Security/Safety
  • Smoke alarms
  • Security alarm
  • CCTV outside property
  • Fire extinguishers
  • CCTV in common areas
  • 24-hour security
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Breakfast to-go containers
  • Process in place to check health of guests
  • Face masks for guests available
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Contactless check-in/out
  • Physical distancing rules followed
  • Cashless payment available
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Please note, colombian residents abroad and foreign guests are tax-exempt of 19% vat when buying a tourist package (accommodations plus service). please note only guests with a visa tp - 11 or permiso - 5 / ptp - 5 tourist visa are exempt from paying value added tax (iva) during their stay, all minors under 18 years of age also need to present a valid id with photo, to prove their identity and that of his/her parents. this must be presented even if a minor is accompanied by his/her parents, if a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

License number: 23261

Reviews

Value for money:
8.6
Location:
8.92
Staff:
9.2
Facilities:
8.63
Comfort:
8.85
Cleanliness:
9
Goodwin
Sep 19, 2026 07:00:00 AM
Review Score:   8
USA
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: The breakfast was limited but sufficient. The rooms was clean and comfortable and the AC was very good.
Negative: The bath towels were a bit old and small. The toilet is not made to flush toilet paper so it is thrown in the trash. There are multiple bars close by that party until 3 or 4 in the morning. Earplugs are recommended. I would bring your own soap and shampoo. They have it but the quality is poor.
See All Reviews

Room Arrangement

Room Info Facilities
Double Room
Room Type: Double
Room Size: 20 m2
1 Queen bed(s) Bed
Double Room

Food & Drink

Minibar

General

Safety deposit box, Iron, Air conditioning, Laptop safe, Key access, Trash cans

Media & Technology

Telephone, Flat-screen TV, Cable channels, TV

Bathroom

Bath or shower, Hairdryer, Shower cap, Shampoo, Toilet paper, Towels, Private bathroom

Living Area

Desk

View

View

Bedroom

Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator, Upper floors accessible by stairs only

Room amenities

Socket near the bed, Clothes rack
Twin Room
Room Type: Double
Room Size: 22 m2
2 Twin bed(s) Bed
Twin Room

Food & Drink

Minibar

General

Safety deposit box, Iron, Air conditioning, Laptop safe, Key access, Trash cans

Media & Technology

Telephone, Flat-screen TV, Cable channels, TV

Bathroom

Bath or shower, Hairdryer, Shower cap, Shampoo, Toilet paper, Towels, Private bathroom

Living Area

Desk

View

View

Bedroom

Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator, Upper floors accessible by stairs only

Room amenities

Socket near the bed, Clothes rack
Basic Triple Room
Room Type: Triple
Room Size: 25 m2
3 Twin bed(s) Bed
Basic Triple Room

General

Safety deposit box, Iron, Air conditioning, Laptop safe, Key access, Trash cans

Media & Technology

Telephone, Flat-screen TV, Cable channels, TV

Living Area

Desk

Bathroom

Bath or shower, Shower cap, Shampoo, Toilet paper, Towels, Private bathroom

Bedroom

Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator, Upper floors accessible by stairs only

Room amenities

Socket near the bed, Clothes rack
Twin Room
Room Type: Twin
Room Size: 25 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed
Twin Room

General

Safety deposit box, Iron, Air conditioning, Laptop safe, Key access, Trash cans

Media & Technology

Telephone, Flat-screen TV, Cable channels, TV

Living Area

Desk

Bathroom

Bath or shower, Shower cap, Shampoo, Toilet paper, Towels, Private bathroom

Bedroom

Wardrobe or closet

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator, Upper floors accessible by stairs only

Room amenities

Socket near the bed, Clothes rack

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Hotel La Serrania Bucaramanga starts counting from 3:00 PM and check-out is until 1:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

No, this Hotel La Serrania Bucaramanga does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Hotel La Serrania Bucaramanga starts from $59 per night with includes Accessibility, Transportation/Shuttle, Restaurant, Guest Services, Internet, Air Conditioner, Wheelchair Accessible, Balcony/Terrace, Security/Safety, Business Services, Breakfast, Child Friendly, Laundry, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel La Serrania Bucaramanga is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Hotel La Serrania Bucaramanga indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.