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Hotel Santander Plaza | Hotel in Neiva

| 4.4 (7 Reviews) |  1 Bathroom
Neiva Hotel | Hotel Santander Plaza

Hotel in Neiva

This hotel features concierge services, a 24-hour front desk, and free breakfast. WiFi in public areas is free.
Hotel Santander Plaza offers 28 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries and ceiling fans. 32-inch Smart televisions come with premium digital channels and Netflix.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.

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Amenities

Air Conditioner
Designated Smoking Area
Accessibility
Sports/Activities
Bedding/Linens
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet

Facility Overview

Bathrooms
  • Shower
  • Soap
  • Private bathroom
  • Towels
  • Rainfall showerhead
  • Free toiletries
  • Toilet paper
Bedroom
  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Access via exterior corridors
  • Laptop-friendly workspace
  • Window screens
  • Desk
Breakfast
  • Free local cuisine breakfast available daily 7:00 AM–9:30 AM
Parking
  • No onsite parking available
Accessibility
  • Smooth flooring in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Lever door handles
  • Upper floors accessible by stairs only
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
Activities
  • Casino
  • Health/beauty spa
  • Outlet shopping
Entertainment
  • Streaming services
  • Netflix
  • Digital channels
  • 32-inch Smart TV
  • Premium channels
General
  • Water dispenser
  • Spanish
  • English
  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)
  • Water dispenser
Guest Services
  • Daily housekeeping
  • Concierge services
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in all rooms: Free WiFi
Outdoors
  • Nature reserve

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 6:00 pm early check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 2:00 pm
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
Pets stay free service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash safety features at this property include a fire extinguisher this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Vojtech
Nov 16, 2024 02:49:49 AM
Review Score:   4
Summary: I will start with the good part: staff were friendly, helpful and patient with my limited Spanish skills. The room I received was poorly equipped and seemingly in midst of reconstruction. Although this was a budget decision and I didn't pay much, the price should cannot justify missing toilet seat and broken shower with one temperature: cold. The water was flowing in one stream like from a hose attached to the wall. The walls had numerous wet stains and dark spots that I decided I won't inspect closer. You'll get one towel and one tiny soap bar which you will be moving from sink to shower. Liquid soap dispensers were empty. There were stains on the sheets and other signs of dirt around the room. Not suitable for people with any issues, the stairs are steep and there's no elevator. Luckily, I only stayed overnight and left early in the morning. Owners should act swiftly to make these rooms at least half decent. Again thank to the reception staff who are friendly and hard-working.
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Room Arrangement

Room Info Facilities
Executive Quadruple Room
Room Size: 193.8 square feet m2
3 Double Bed and Twin Beds
Executive Quadruple Room

General

Square meters - 18, Square feet - 193.8, Number of bedrooms - 1, Ping - 5.4, Bed count minimum 3, Bed count maximum 3
Family Room
Room Size: 258.3 square feet m2
3 Double Beds and Twin Bed
Family Room

General

Square meters - 24, Square feet - 258.3, Number of bedrooms - 1, Ping - 7.3, Bed count minimum 3, Bed count maximum 3
Superior Room, Balcony, City View
Room Size: 194 square feet m2
2 Double Beds
Superior Room, Balcony, City View

General

Balcony, Square meters - 18.0, Square feet - 194, City view, Number of bedrooms - 1, Ping - 5, Bed count minimum 2, Bed count maximum 2
Executive Room
Room Size: 129 square feet m2
1 Double Bed
Executive Room

General

Square meters - 12.0, Square feet - 129, Number of bedrooms - 1, Ping - 4, Bed count minimum 1, Bed count maximum 1
Executive Double Room, Balcony, City View
Room Size: 172.2 square feet m2
1 Double Bed
Executive Double Room, Balcony, City View

General

Balcony, Square meters - 16, Square feet - 172.2, City view, Number of bedrooms - 1, Ping - 4.8, Bed count minimum 1, Bed count maximum 1
Executive Triple Room, Balcony, City View
Room Size: 194 square feet m2
2 Double Bed and Twin Bed
Executive Triple Room, Balcony, City View

General

Balcony, Square meters - 18.0, Square feet - 194, City view, Number of bedrooms - 1, Ping - 5, Bed count minimum 2, Bed count maximum 2
Executive Triple Room
Room Size: 151 square feet m2
2 Double Bed and Twin Bed
Executive Triple Room

General

Square meters - 13.2, Square feet - 151, Number of bedrooms - 1, Ping - 4, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Hotel Santander Plaza does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Hotel Santander Plaza starts from $27 per night with includes Bedding/Linens, Toiletries, Breakfast, Air Conditioner, Accessibility, Guest Services, Entertainment, Child Friendly, Internet, Designated Smoking Area, Sports/Activities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Santander Plaza has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Hotel Santander Plaza indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.