Hotel y Termales Castillo Del Lago Guatape | Hotel in Horizonte

8.4 (15 Reviews) |   Pet Friendly  3 Bathrooms  8 Guests
El Penol Hotel | Hotel y Termales Castillo Del Lago Guatape

Hotel in El Penol, Horizonte

Located in Horizonte, 11 miles from Piedra del Peñol, Hotel y Termales Castillo Del Lago Guatape provides accommodations with a garden, free private parking, a shared lounge and a terrace. Providing a restaurant, the property also features a bar, as well as a hot tub and a hot spring bath. The hotel also has free WiFi as well as a paid airport shuttle service. At the hotel, each room comes with a closet. Featuring a private bathroom with a shower and free toiletries, certain rooms at Hotel y Termales Castillo Del Lago Guatape also offer a pool view. Parque de las Aguas is 29 miles from the accommodation, while Ecotourism Park Arví is 31 miles away. José María Córdova International Airport is 25 miles from the property.

Hotel y Termales Castillo Del Lago Guatape is located in Horizonte.

This 10 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Spa, Fireplace/Heating, Breakfast, and several others. This is a good star rated property and has over 15 reviews with the average score of 8.4 . Coming to Horizonte and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 10 Bedrooms Hotel if you want to learn more about this place in Horizonte. These details are authentic, as they are provided by our partner, booking.com.

This Hotel y Termales Castillo Del Lago Guatape in Horizonte is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel y Termales Castillo Del Lago Guatape”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Parking
Pet Friendly
Pool
TV
View
Ocean View
Balcony/Terrace
Oceanfront
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet

Facility Overview

Breakfast
  • Restaurant
  • Breakfast in the room
  • Bar
  • Kids' meals
  • Wine/Champagne
  • Coffee house on site
Parking
  • Private Parking
  • Parking
  • Free parking
  • Parking on site
Activities
  • Back massage
  • Spa facilities
  • Water sports facilities on site
  • Public Bath
  • Spa lounge/Relaxation area
  • Foot massage
  • Head massage
  • Hot tub/Jacuzzi
  • Hot spring bath
  • Steam room
  • Hand massage
  • Massage
  • Neck massage
  • Water park
  • Couples' massage
  • Full-body massage
  • Themed dinners
General
  • Breakfast
Guest Services
  • Packed lunches
  • Daily housekeeping
  • Meeting/Banquet facilities
  • Shared lounge/TV area
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Room service
  • Tour desk
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Outdoor pool (year-round)
  • Outdoor furniture
  • Terrace
  • Outdoor pool
  • Sun deck
  • Garden
  • Outdoor fireplace
Security/Safety
  • CCTV in common areas
  • 24-hour security
  • Fire extinguishers
  • CCTV outside property
  • Security alarm
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • First aid kits available
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Heated pool
  • Swimming pool
  • Beach chairs/Loungers
  • Waterslide
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed upon request and charges may apply.

This property does not accommodate bachelor(ette) or similar parties.

License number: 115912

Reviews

Gina
Jan 13, 2026 08:00:00 AM
Review Score:   5
Colombia
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The food is very good
Negative: The place is nice and has potential, but it's neglected; it's not a family-friendly atmosphere because the bar plays loud music until 5 a.m. The noise was so loud that the windows and doors of the room vibrated, and we couldn't sleep well. While the prices on the menu are reasonable, I recommend keeping track of your own restaurant bill because when we checked out, they maliciously added $160 (600,000 COP) to the bill. I had a feeling something was off, so I went to reception and asked for a new invoice; honestly, it seemed like they had done it on purpose. The worst part is that they don't accept credit cards, only cash or bank transfers; they use the excuse of the Wi-Fi service, which does not work at all on the property, making it even more suspicious. They also charge a random $7 (25 COP) service fee. We didn't use the hot springs because only one hot spot was on, and it was full; the cold ones were empty, but it was too cold in the area. There is also a small hot pool with salts for relaxation, but honestly, it's too small for the number of people that visit, especially the day-trippers. Additionally, there was a missing glass on the balcony in our room, and while the view of the lagoon was beautiful, there was debris thrown on the grass. The bathroom smelled of dirt and really looked neglected in terms of cleanliness. Honestly, I don't recommend this place, as the experience was not worth it. The only good and redeeming aspect was the food; it was the highlight of our stay.
Summary: Not a good spot to relax or family plan
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Room Arrangement

Room Info Facilities
Deluxe Room
Room Type: Double
Room Size: 15 m2
1 King bed(s) Bed

Bathroom

Shampoo, Private bathroom, Free toiletries, Shower, Toilet paper, Towels/Sheets (extra fee), Body soap, Towels, Guest bathroom, Bathtub or shower

View

Landmark view, View

General

Key access, Mosquito net, Trash cans

Bedroom

Linens, Wardrobe or closet

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool towels

Room amenities

Hypoallergenic pillow

Cleanliness & disinfection

Hand sanitizer

Accessibility

Hearing accessible
Deluxe Double Room with Extra Bed
Room Type: Double
Room Size: 19 m2
1 King bed(s) Bed
1 Sofa bed Bed

Bathroom

Shampoo, Private bathroom, Free toiletries, Shower, Toilet paper, Towels/Sheets (extra fee), Body soap, Towels, Guest bathroom, Bathtub or shower

Living Area

Sitting area, Dining area

View

Landmark view, Lake view, View, Pool view

General

Key access, Mosquito net, Trash cans

Bedroom

Linens, Wardrobe or closet

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool towels

Room amenities

Hypoallergenic pillow

Cleanliness & disinfection

Hand sanitizer

Accessibility

Hearing accessible
Suite
Room Type: Suite
Room Size: 25 m2
1 King bed(s) Bed
1 Sofa bed Bed
Suite

Food & Drink

Minibar

Bathroom

Shampoo, Private bathroom, Free toiletries, Bathtub, Shower, Toilet paper, Towels/Sheets (extra fee), Body soap, Towels, Guest bathroom, Bathtub or shower, Spa tub

Media & Technology

Radio, Flat-screen TV, TV

Activities

Hot tub

Outdoors

Balcony

Living Area

Sitting area, Dining area

View

Landmark view, Lake view, View

General

Key access, Mosquito net, Trash cans

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit located on ground floor, Hearing accessible

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool towels

Room amenities

Hypoallergenic pillow

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this El Penol hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at El Penol hotel?

Check-in time for El Penol hotel starts counting from 3:00 AM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the El Penol hotel have a swimming pool?

Yes, this El Penol hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in El Penol hotel?

Best-rates for the El Penol hotel starts from $75 per night with includes Oceanfront, Bar, Guest Services, Entertainment, Internet, Parking, Pool, TV, Business Services, Sports/Activities, Restaurant, Hot Tub, Pet Friendly, Child Friendly, View, Transportation/Shuttle, Security/Safety, Wellness Facilities, Spa, Fireplace/Heating, Breakfast, Ocean View, Balcony/Terrace with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is El Penol hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the El Penol hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the El Penol hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the El Penol hotel?

Based on the information reported by the owner or manager, the El Penol hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for El Penol hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD75
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