Is this Neos Hotel Cartagena pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Neos Hotel Cartagena have a swimming pool?

No, this Neos Hotel Cartagena does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Neos Hotel Cartagena?

Best-rates for the Neos Hotel Cartagena starts from $24 per night with includes Balcony/Terrace, Business Services, Child Friendly, Designated Smoking Area, Restaurant, Guest Services, Breakfast, Internet, Laundry, Spa with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Neos Hotel Cartagena a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Neos Hotel Cartagena wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Neos Hotel Cartagena has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Neos Hotel Cartagena?

Based on the information reported by the owner or manager, the Neos Hotel Cartagena indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Neos Hotel Cartagena?

Based on the information reported by the owner or manager, details for the cancellation policy for the Neos Hotel Cartagena are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Neos Hotel Cartagena | Hotel in Cartagena

| 8.0 (37 Reviews) | 1 Bathroom

Hotel in Manga, Cartagena

Hotel with a rooftop terrace, steps from Port of Cartagena
Along with a restaurant, this hotel has a snack bar/deli and a rooftop terrace. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and spa services.
Neos Hotel Cartagena offers 23 accommodations with ceiling fans. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Amenities

Designated Smoking Area

Balcony/Terrace

Business Services

Spa

Restaurant

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bedroom

Ceiling fan

Bed sheets

In-room massage

Iron/ironing board (on request)

Breakfast

1 restaurant and 1 coffee shop/cafe

Coffee/tea in common area(s)

Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: COP 20000-25000 for adults and COP 15000-18000 for children

Parking

Street parking available

Wheelchair-accessible parking available

Free offsite parking within 10 ft

Accessibility

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

1 stairs to reach property

This property does not have elevators

Wheelchair-accessible parking

4 on-site accessible parking spaces

Well-lit path to entrance

Activities

Spa services

General

Coworking space

Banquet hall

Italian

English

Spanish

Designated smoking areas

Guest Services

Laundry facilities

Snack bar/deli

24-hour front desk

Daily housekeeping

Laundry facilities

Luggage storage

Tour/ticket assistance

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Outdoors

Outdoor furniture

Rooftop terrace

Spa

Massage - deep-tissue

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon express check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for cooked-to-order breakfast: approximately cop 20000 to 25000 for adults, and cop 15000 to 18000 for children pet fee: cop 50000 per pet (varies based on length of stay) plus cop 30000 one-time cleaning fee service animals are exempt from fees early check-in is available for a fee (subject to availability) a late check-out fee will be charged the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of cop 50000 per pet (varies based on length of stay), plus a one-time cleaning fee of cop 30000 pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

richard

May 12, 2025 06:29:48 AM

Review Score: 10

Summary: The hotel was nothing like the description. My fiance and i decided to stay in boca grande. On the beach, it's for the same price

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Twin Room Room Size: m² 1 Double Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Wardrobe or closet, Location - top floor, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Superior Triple Room Size: m² 2 Queen Bed and Twin Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Wardrobe or closet, Location - top floor, Air conditioning, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Economy Room, 1 Double Bed (Room with Fan) Room Size: m² 1 Double Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Cuadruple Superior Room Size: m² 2 Queen Bed and Twin Bunk Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Wardrobe or closet, Location - top floor, Bed count maximum 3, Air conditioning, Number of bathrooms - 1, Bed count minimum 3
Standard Double Room Room Size: m² 1 Double Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Familiar Room Size: m² 3 Double Bed, Twin Bed and Twin Bunk Bed	General Bed count minimum 4, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Wardrobe or closet, Location - top floor, Bed count maximum 4, Air conditioning, Number of bathrooms - 1
Cuadruple Room Size: m² 2 Queen Bed and Twin Bunk Bed 3 Queen Bed and Twin Beds	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Wardrobe or closet, Location - top floor, Bed count maximum 3, Number of bathrooms - 1, Bed count minimum 3