Is this Cartagena Walled City resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Cartagena Walled City resort?

Check-in time for Cartagena Walled City resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Cartagena Walled City resort have a swimming pool?

Yes, this Cartagena Walled City resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cartagena Walled City resort?

Best-rates for the Cartagena Walled City resort starts from $426 per night with includes TV, Balcony/Terrace, Spa, Bar, Guest Services, Hot Tub, Pool, Sports/Activities, Business Services, Bedding/Linens, Breakfast, Internet, Wheelchair Accessible, Parking, Designated Smoking Area, Accessibility, Wellness Facilities, Restaurant, Toiletries, Child Friendly, Air Conditioner, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Cartagena Walled City resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cartagena Walled City resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cartagena Walled City resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cartagena Walled City resort?

Based on the information reported by the owner or manager, the Cartagena Walled City resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cartagena Walled City resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sofitel Legend Santa Clara Cartagena | Resort in Cartagena

| 9.6 (1003 Reviews) | 1 Bathroom

Cartagena Walled City Resort | Sofitel Legend Santa Clara Cartagena

Resort in Cartagena Walled City, Cartagena

Colonial resort with 2 restaurants and a full-service spa
2 restaurants, a full-service spa, and an outdoor pool are available at this resort. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Housekeeping is available on request.
Sofitel Legend Santa Clara Cartagena offers 125 air-conditioned accommodations with iPod docking stations and minibars. Accommodations offer separate sitting areas and include dining tables. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Bathrooms

Hair dryer

Bathrobes

Towels

Bathtub or shower

Free toiletries

Bedroom

Bed sheets

Air conditioning

Down comforter

Premium bedding

Pillow menu

Safe

Bulk dispenser for toiletries

Soundproofing

Water-efficient showers only

Office

Energy-saving switches

Free newspapers

Iron/ironing board

Slippers

Eco-friendly cleaning products provided

Desk

Laptop-friendly workspace

Recycling

Separate sitting area

Phone

LED light bulbs

Breakfast

2 restaurants

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 35 per person

1 poolside bar and 1 bar

24-hour room service

Free bottled water

Dining table

Minibar

Parking

Free valet parking on site

24-hour roundtrip airport shuttle (surcharge)

Free self parking on site

Accessibility

Elevator door width (inches): 35

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Assistive listening devices available

Elevator

Accessible airport shuttle

1 stairs to reach property

Braille signage

Activities

Windsurfing

Segway rentals/tours

Scuba diving

Water skiing

Designer stores

Steam room

Fitness classes

Private picnics

Full-service spa

Fitness center

Yoga classes

Bicycle rentals

Wine tasting room

Outdoor pool

Shopping

Hot tub

Entertainment

Flat-screen TV

Cable/satellite channels

General

Meeting rooms

Conference space (3531 square feet)

Business center

Banquet hall

Gift shop/newsstand

Ballroom

Elevator

ATM/banking services

Free newspapers in lobby

Front-desk safe

Portuguese

English

French

Spanish

Vegan dining options

Local artist showcase

Local culture & ecosystem education

No plastic drinking straws

No plastic water bottles

Romance packages available

Reusable tableware only

Reusable cups only

Biodegradable drinking straws

Comprehensive food waste policy

Biodegradable coffee stirrers

Locally-owned & organized tours & activities

Annual offsets purchased for at least 10% of carbon footprint

At least 80% of food locally-sourced

No plastic coffee stirrers

Double-glazed windows

No plastic soda bottles

Designated smoking areas (fines apply)

At least 80% organic food

Couples dining

Comprehensive recycling policy

Humane treatment of captive wild animals

Vegetarian dining options

At least 80% lighting from LEDs

Guest Services

Laundry facilities

Soundproofed rooms

Dining table

Babysitting (surcharge)

In-room child care (surcharge)

Snack bar/deli

Outdoor pool

Tour/ticket assistance

Laundry facilities

Change of bedsheets (on request)

Daily housekeeping

Multilingual staff

Porter/bellhop

24-hour front desk

Wedding services

Concierge services

Dry cleaning service

Luggage storage

Change of towels (on request)

Internet

Available in some public areas: Free WiFi, Wired Internet (USD 20 per night)

Available in all rooms: Free WiFi, Wired Internet (USD 20 per night)

Outdoors

Garden

Vegetable garden

Terrace

Pool umbrellas

Spa

Massages

Aromatherapy

Facials

Turkish bath/hammam

Body treatments

Hydrotherapy

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 3 am contactless check-in available early check-in is available for a fee early check-in subject to availability express check-in available minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. kids stay free! one child 11 years old or younger stays free when using existing bedding. rollaway/extra beds are available for usd 200.0 per night.

Payment Policy

Fee for buffet breakfast: approximately usd 35 per person fee for in-room wired internet: usd 20 per night (rates may vary) fee for wired internet in public areas: usd 20 per night (rates may vary) airport shuttle fee: usd 49 per vehicle (one-way, maximum occupancy 3) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: usd 200.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system

Reviews

Laura

Nov 17, 2025 01:57:47 AM

Review Score: 10

Summary: The breakfast was good and almost all staff had excellent English language skills. Our room was quite damp and had moisture dripping from the ceiling due to the ac. Although it was a lovely stay they also automatically added a £35 service charge on for each night. Bit cheeky

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room, 1 King Bed, Ocean View (Butler Service) Room Size: 366 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Room and bed type depend on availability check-in, Square feet - 366, Square meters - 34, Number of bathrooms - 1, Free cribs/infant beds, Ping - 10.29, Private bathroom, Pool view, Espresso maker, Balcony, Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed (Duplex, Colonial Area, Butler Service) Room Size: 753 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 753, Number of bedrooms - 0, Room and bed type depend on availability check-in, Separate dining area, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Square meters - 70, Espresso maker, Ping - 21.16, Bed count minimum 1, Bed count maximum 1, City view
Imperial Amaral Suite, 1 King Bed, Terrace, Ocean View Room Size: 2325 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Terrace, Room and bed type depend on availability check-in, Separate dining area, Number of bathrooms - 1, Free cribs/infant beds, Ping - 65, Balcony or patio, Private bathroom, Square feet - 2325, Square meters - 216, Bed count minimum 1, Ocean view, Bed count maximum 1
Suite, 1 King Bed, Terrace, Sea View (Grau Suite) Room Size: 786 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 786, Number of bedrooms - 1, Ping - 22, Terrace, Room and bed type depend on availability check-in, Separate dining area, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 73, Private bathroom, Balcony, Bed count minimum 1, Ocean view, Bed count maximum 1
Classic Room, 1 King Bed (Interior view) Room Size: 344 square feet m² 1 King Bed	General Square meters - 32, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Garden view, Room and bed type depend on availability check-in, Square feet - 344, Ping - 9.67, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Free cribs/infant beds
Junior Suite, 1 King Bed (Colonial) Room Size: 506 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 506, Number of bedrooms - 0, Room and bed type depend on availability check-in, Square meters - 47, Separate dining area, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Ping - 14.22, Bed count minimum 1, Bed count maximum 1, City view
Suite, 1 King Bed, Terrace (Spa, Butler Service) Room Size: 786 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 786, Patio, Number of bedrooms - 1, Ping - 22, Terrace, Room and bed type depend on availability check-in, Separate dining area, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 73, Private bathroom, Garden view, Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed, Ocean View (Legend Suite) Room Size: 786 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 786, Number of bedrooms - 1, Room and bed type depend on availability check-in, Separate dining area, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 73, Private bathroom, Pool view, Bed count minimum 1, Bed count maximum 1, Ping - 22.09
Presidential Suite, 1 King Bed (Butler Service) Room Size: 2260 square feet m² 1 King Bed	General Shared accommodation, Number of bedrooms - 1, Room and bed type depend on availability check-in, Square feet - 2260, Ping - 64, Separate dining area, Number of living rooms 2, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Pool view, Balcony, Bed count minimum 1, Square meters - 210, Bed count maximum 1
Junior Suite, 1 King Bed, Balcony, Ocean View (Butler Service) Room Size: 560 square feet m² 1 King Bed	General Number of bedrooms - 1, Square feet - 560, Room and bed type depend on availability check-in, Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 52, Private bathroom, Pool view, Ping - 16, Balcony, Bed count minimum 1, Ocean view, Bed count maximum 1
Superior Room, 1 King Bed, Balcony, Garden View Room Size: 366 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Room and bed type depend on availability check-in, Square feet - 366, Extra bed count 0, Wheelchair accessible, Square meters - 34, Number of bathrooms - 1, Free cribs/infant beds, Ping - 10.29, Balcony or patio, Private bathroom, Espresso maker, Garden view, Balcony, Bed count minimum 1, Bed count maximum 1
Superior Twin Room, 2 Twin Beds, Balcony, Garden View Room Size: 366 square feet m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Room and bed type depend on availability check-in, Square feet - 366, Square meters - 34, Number of bathrooms - 1, Free cribs/infant beds, Ping - 10.29, Balcony or patio, Private bathroom, Pool view, Espresso maker, Garden view, Balcony, Bed count minimum 2, Bed count maximum 2