Is this Ceiba by Masaya Collection pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Ceiba by Masaya Collection?

Check-in time for Ceiba by Masaya Collection starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Ceiba by Masaya Collection have a swimming pool?

No, this Ceiba by Masaya Collection does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Ceiba by Masaya Collection a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hostel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hostel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Ceiba by Masaya Collection wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Ceiba by Masaya Collection has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Ceiba by Masaya Collection?

Based on the information reported by the owner or manager, the Ceiba by Masaya Collection indicates 1 day stay policy at this hostel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Ceiba by Masaya Collection?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Ceiba by Masaya Collection | Hostel in San Agustin

Q: How much does it cost per night to stay in Ceiba by Masaya Collection?

Best-rates for the Ceiba by Masaya Collection starts from $68 per night with includes Restaurant, Spa, Bar, Laundry, Parking, Entertainment, Child Friendly, Hot Tub, Internet, Breakfast, Designated Smoking Area, Balcony/Terrace, Sports/Activities, Bedding/Linens, Wellness Facilities, Fireplace/Heating, Guest Services, Barbecue/Outdoor Cooking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

9.6 (49 Reviews) | 1 Bedroom 1 Bathroom

San Agustin Hostel | Ceiba by Masaya Collection

1 Bedroom Hostel in San Agustin

Family-friendly hostel with free breakfast and spa services
Along with a restaurant, this hostel has a bar/lounge and a hot tub. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include spa services, laundry facilities, and an arcade/game room.
Change of towels is available on request.
Ceiba by Masaya Collection offers 28 accommodations with hair dryers. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hostel include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking

Designated Smoking Area

Balcony/Terrace

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Bathrooms

Shampoo

Hair dryer

Eco-friendly toiletries

Towels

Toilet paper

Soap

Bedroom

Premium bedding

Bed sheets

LED light bulbs

Iron/ironing board (on request)

Bulk dispenser for toiletries

Water-efficient toilets only

Electrical adapters/chargers

Water-efficient showers only

Eco-friendly cleaning products provided

Breakfast

1 bar

1 restaurant

Free cooked-to-order breakfast available daily 7:00 AM–11:00 AM

Parking

Free uncovered self parking on site

Accessibility

This property does not have elevators

Activities

Hiking/biking trails

Horse riding

Ecotours

Hot tub

Arcade/game room

Concerts/live shows

Bicycle rentals

Hiking/biking trails

Table tennis

Karaoke

Spa services

Billiards/pool table

General

Coworking space

Gift shop/newsstand

Front-desk safe

Library

Spanish

English

French

Humane treatment of captive wild animals

Vegetarian dining options

Comprehensive recycling policy

Locally-owned & organized tours & activities

Local artist showcase

Fireplace in lobby

Designated smoking areas (fines apply)

Local culture & ecosystem education

Games

At least 80% of food locally-sourced

Communal living room

Guest Services

Arcade/game room

Laundry facilities

Change of bedsheets (on request)

Daily housekeeping

Tour/ticket assistance

Change of towels (on request)

Luggage storage

Multilingual staff

Laundry facilities

Front desk (limited hours)

Internet

In-room WiFi speed: 50+ Mbps

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Firepit

Vegetable garden

Terrace

Outdoor entertainment area

Outdoor furniture

Spa

Facials

Massages

Body treatments

Policies

Check-in

Check-in start time: 3 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18

Check-out

Check-out before 11 am contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for cop 120000.0 per day. cribs (infant beds) are not available.

Payment Policy

Pet fee: cop 60000 per pet (varies based on length of stay) rollaway bed fee: cop 120000.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total pets food and water bowls are available pets allowed for an extra charge of cop 60000 per pet (varies based on length of stay) specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses eco-friendly cleaning products

Reviews

Jorge

Aug 11, 2025 01:25:44 AM

Review Score: 10

Summary: Excelente

See All Reviews

Room Arrangement

Room Info	Facilities
Suite, Balcony, Valley View Room Size: m² 1 King Bed	General In-room massage available, Private hot tub, Digital TV service, Minibar, Number of bedrooms - 1, River view, Laptop-friendly workspace, Location - top floor, Number of living rooms 1, Number of bathrooms - 1, Streaming services, Jetted bathtub, Private hot tub (outdoor), Private bathroom, Separate bathtub and shower, No rollaway/extra beds, Smart TV, Desk, Valley view, Separate sitting area, Balcony, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Superior Double Room, Balcony, River View Room Size: m² 1 King Bed	General In-room massage available, Number of living rooms 0, Location - ground floor, No rollaway/extra beds, Number of bedrooms - 0, River view, Balcony, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, Terrace Room Size: m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Garden view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Family Room, Multiple Beds, Balcony Room Size: m² 2 Queen Bed and Large Twin Bunk Bed	General In-room massage available, Number of living rooms 0, Rollaway/extra beds (surcharge), Location - ground floor, Number of bedrooms - 0, Garden view, Balcony, Bed count maximum 3, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 1, Bed count minimum 3
Executive Suite, Balcony, Valley View Room Size: m² 1 King Bed	General Private hot tub, Number of bedrooms - 1, River view, Laptop-friendly workspace, Number of living rooms 1, Number of bathrooms - 1, Private hot tub (outdoor), Private bathroom, Location - ground floor, No rollaway/extra beds, Desk, Valley view, Separate sitting area, Balcony, Bed count minimum 1, Bed count maximum 1