GHL Arsenal Hotel | Hotel in Cartagena de Indias

| 8.7 (1243 Reviews) |   Pet Friendly  4 Bathrooms  8 Guests
Cartagena Walled City Hotel | GHL Arsenal Hotel

Hotel in Cartagena Walled City, Cartagena de Indias

An outdoor swimming pool, free WiFi and chic décor can be enjoyed at the GHL Arsenal Hotel, in Cartagena de Indias. The city’s convention center is located opposite the hotel. Arsenal has air-conditioned rooms that may feature garden or city views. All of them are equipped with cable TV, mini-bars and private bathrooms with free toiletries. Guests can wake-up to a daily breakfast with cereal, tropical fruits and Colombian coffee. The restaurant offers plates local and international dishes and guests can enjoy the best cocktails. Room service is available. The city’s historical quarter is a 3-minute walk from the GHL Arsenal Hotel. The hotel's tour desk can offer tips for getting around the area. There is 24-hour front desk assistance and Rafael Nuñez Airport is a 15-minute drive.

GHL Arsenal Hotel is located in Cartagena de Indias.

This 71 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pet Friendly, View, Balcony/Terrace, and several others. This is a 5 star rated property and has over 1243 reviews with the average score of 8.7 . Coming to Cartagena de Indias and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 71 Bedrooms Hotel if you want to learn more about this place in Cartagena de Indias. These details are authentic, as they are provided by our partner, booking.com.

This GHL Arsenal Hotel in Cartagena de Indias is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “GHL Arsenal Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Pet Friendly
Pool
Designated Smoking Area
View
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Snack bar
  • Restaurant
  • Bar
  • Kids' meals
  • Wine/Champagne
  • Fruit
Activities
  • Spa
  • Back massage
  • Spa/Wellness packages
  • Public Bath
  • Foot massage
  • Head massage
  • Hand massage
  • Massage
  • Neck massage
  • Couples' massage
  • Fitness
  • Full-body massage
General
  • Air conditioning
  • Designated smoking area
  • Safe
  • Soundproof rooms
  • Hypoallergenic room available
  • Elevator
  • Pet friendly
Guest Services
  • Daily housekeeping
  • 24-hour front desk
  • Shuttle service (additional charge)
  • Fax/Photocopying
  • Meeting/Banquet facilities
  • Ironing service
  • Baggage storage
  • Laundry
  • Private check-in/out
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Shuttle service
  • Concierge
  • Room service
  • Tour desk
  • Business center
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Outdoor pool (year-round)
  • Outdoor furniture
  • Terrace
  • Outdoor pool
  • Sun deck
Security/Safety
  • CCTV in common areas
  • 24-hour security
  • Key card access
  • Smoke alarms
  • CCTV outside property
  • Security alarm
  • Fire extinguishers
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Face masks for guests available
  • First aid kits available
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Contactless check-in/out
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Mobile app for room service
  • All plates, cutlery, glasses, and other tableware sanitized
Spa
  • Beach umbrellas
  • Swimming pool
  • Beach chairs/Loungers
  • Infinity pool
  • Rooftop pool
  • Pool bar
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18 and the maximum age for check-in is 18
Cancellation policy
Partially refundable
Pet Policy
Pets are allowed and charges may apply.

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

License number: 102192

Reviews

Value for money:
8.24
Location:
9.4
Staff:
9.11
Facilities:
8.73
Comfort:
8.98
Cleanliness:
9.01
Keith
Apr 22, 2026 07:00:00 AM
Review Score:   5
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
Positive: A good location in Getsamani, close enough for an easy walk to the sights, bars and restaurants, but without being on top of things which can be quite noisy. This is a relatively quiet part of Getsamani. Staff were friendly and helpful.
Negative: The condition of our first room was completely unsatisfactory - there was mould in the bathroom and obvious signs of damp in the bedroom. The Sales Manager (Mr Joao) kindly helped to deal with the situation and change our room (albeit the following day because the hotel was full). He did his best to overcome the situation as quickly as possible. The hotel lacked any real atmosphere or charisma - which was unfortunate, as we had a nice dinner in the restaurant. The rooftop pool area had no shade and was not very appealing. As part of a major chain like GHL - we expected an overall better experience.
Summary: Unfortunately disappointing
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room
Room Type: Double
Room Size: 19 m2
1 Full bed(s) Bed

Food & Drink

Minibar

Bathroom

Shampoo, Private bathroom, Free toiletries, Shower, Toilet paper, Towels/Sheets (extra fee), Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet

General

Air conditioning, Safe, Fire extinguisher, Smoke Alarm, Trash cans, Ironing facilities, Key card access, Hypoallergenic, Iron

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Bedroom

Walk-in closet, Linens, Alarm clock, Wardrobe or closet

Kitchen

Cleaning products

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator, Lower sink, Hearing accessible, Entire unit located on ground floor

Room amenities

Feather pillow, Non-feather pillow, Socket near the bed, Hypoallergenic pillow

Exclusive services

Free gym access, Concierge services
Double Room with Sea View
Room Type: Double
Room Size: 24 m2
1 Queen bed(s) Bed
Double Room with Sea View

Food & Drink

Minibar

Bathroom

Shampoo, Private bathroom, Free toiletries, Shower, Toilet paper, Towels/Sheets (extra fee), Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet

General

Air conditioning, Safe, Fire extinguisher, Smoke Alarm, Trash cans, Ironing facilities, Key card access, Hypoallergenic, Iron

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Walk-in closet, Linens, Alarm clock, Wardrobe or closet

View

City view, Landmark view, Lake view, View

Kitchen

Cleaning products

Accessibility

Accessible by elevator, Hearing accessible, Upper floors accessible by elevator, Lower sink

Room amenities

Feather pillow, Non-feather pillow, Socket near the bed, Hypoallergenic pillow

Exclusive services

Free gym access, Concierge services
Double or Twin Room
Room Type: Twin/Double
Room Size: 21 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Minibar

Bathroom

Shampoo, Private bathroom, Free toiletries, Shower, Toilet paper, Towels/Sheets (extra fee), Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet

General

Air conditioning, Safe, Fire extinguisher, Smoke Alarm, Trash cans, Ironing facilities, Key card access, Hypoallergenic, Iron

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Bedroom

Walk-in closet, Linens, Alarm clock, Wardrobe or closet

Kitchen

Cleaning products

Accessibility

Accessible by elevator, Hearing accessible, Upper floors accessible by elevator, Lower sink

Room amenities

Feather pillow, Non-feather pillow, Socket near the bed, Hypoallergenic pillow

Exclusive services

Free gym access, Concierge services
Deluxe King Room
Room Type: Double
Room Size: 24 m2
1 Queen bed(s) Bed

Food & Drink

Minibar

Bathroom

Shampoo, Private bathroom, Free toiletries, Shower, Toilet paper, Towels/Sheets (extra fee), Body soap, Towels, Conditioner, Bathtub or shower, Hairdryer, Toilet

General

Air conditioning, Safe, Fire extinguisher, Smoke Alarm, Trash cans, Ironing facilities, Key card access, Hypoallergenic, Iron

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs, Walk-in closet, Linens

View

City view, Quiet street view, View

Kitchen

Cleaning products

Accessibility

Accessible by elevator, Hearing accessible, Upper floors accessible by elevator, Lower sink

Room amenities

Feather pillow, Non-feather pillow, Socket near the bed, Hypoallergenic pillow

Exclusive services

Free gym access, Concierge services

FAQ's

Is this GHL Arsenal Hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at GHL Arsenal Hotel?

Check-in time for GHL Arsenal Hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the GHL Arsenal Hotel have a swimming pool?

Yes, this GHL Arsenal Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in GHL Arsenal Hotel?

Best-rates for the GHL Arsenal Hotel starts from $165 per night with includes Pet Friendly, View, Balcony/Terrace, Guest Services, Entertainment, Child Friendly, Internet, Pool, Ocean View, Accessibility, Wellness Facilities, Bar, Security/Safety, Business Services, Spa, Restaurant, Laundry, Air Conditioner, Designated Smoking Area, Oceanfront, Transportation/Shuttle with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is GHL Arsenal Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the GHL Arsenal Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the GHL Arsenal Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the GHL Arsenal Hotel?

Based on the information reported by the owner or manager, the GHL Arsenal Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for GHL Arsenal Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD165
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